Политика возврата средств

RETURNS

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All products used are final sale.

All items on sale, on promotion or with a promotional code are final sale.

Digital membership/subscription orders are final sale.

Please note: we do not accept returns on international orders.

In the rare case that you have a quality problem, please contact the after-sales service immediately.A video call clearly showing the problem must be made within one week of delivery, along with a detailed description and photograph of your complete delivery note. This slip is required in order to rectify any problem. Refunds or credits are not guaranteed and are reviewed on a case-by-case basis. HEYES BEAUTY has strict quality control processes where orders are checked and verified before being processed, photographed and packaged. If a problem is determined, we will do our best to resolve the problem satisfactorily.