Política de reembolso y devolución

Refund Policy:

We thank you for choosing our site. Please read our refund policy:

1. **General Refunds:** We offer refunds within 14 days of purchase. To be eligible, the product must be unused and in its original packaging.

2. **Exceptions during promotions and Black Friday:** Items purchased during promotional periods, including Black Friday, are non-refundable. This includes flash sales, special discounts and bundles.

3. **Defective or Damaged Items:** If you receive a defective or damaged product, please contact us within 7 days of receipt for a replacement or refund.

4. **Refund Process:** To request a refund, contact our customer service with your order number and a detailed description of the problem. We will endeavor to process your request as quickly as possible.

We thank you for your understanding and trust.